Delivery time

The delivery time depends on the inventory quantity and can range from one week to five weeks. It is advisable to contact customer service before making a purchase to inquire about the specific timeframe.

Due to temporary stock shortages or other reasons including issues such as out of date information on the website, we may not be able to supply the item on time. In that case, we will contact you as soon as possible.

Pick up in-store

If you prefer to pick up the products instead of having them delivered by mail, please let us know via email. We will provide you with the address for your convenience.

Orders will be held for 2 weeks; any time after that it will be cancelled if not pre-paid in advance.

Shipping

Auckland Area – Free Delivery Or Pick up from Store

Outside Auckland – Shipping cost depends on the region.

REFUSED AND UNCLAIMED SHIPMENTS

​Any refused or unclaimed packages will be charged all actual shipping costs. Shipping carriers charge for both to and return shipments. 

(Actual shipping costs may be higher than what you were charged for during checkout due to our discount shipping charged to our customers)